Order Terms & Conditions

By placing an order on Pro-Steroids, you agree to the following terms governing the ordering process, payment, and delivery. Please review these conditions carefully before completing your purchase.

1. Placing an Order

To place an order, select the desired products and add them to your cart. Proceed to checkout and provide accurate contact and delivery information. By confirming your order, you agree that all provided details are correct and complete.

• Orders are processed only after full payment is received
• You will receive a confirmation after successful order placement
• We reserve the right to cancel or refuse any order if necessary

2. Pricing & Availability

All prices displayed on the website are subject to change without prior notice. We strive to ensure accurate product availability; however, in rare cases, items may be out of stock.

If a product is unavailable after your order is placed, our team will contact you to offer a replacement or refund.

3. Payment Terms

Payment must be completed in full before order processing begins. We use secure payment systems to ensure safe transactions and protect customer data.

• All transactions are encrypted
• Orders without confirmed payment will not be processed
• We do not store sensitive payment information

4. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. During peak periods, processing times may be slightly extended.

Once your order is shipped, you will receive tracking details to monitor delivery progress.

5. Shipping & Delivery

We provide delivery across Europe using reliable logistics partners.

Estimated delivery time: up to 14 business days, depending on destination and shipping conditions.

• All orders are shipped in discreet packaging
• Tracking information is provided for every shipment
• Delivery times may vary due to customs or external factors

6. Customer Responsibility

The customer is responsible for ensuring that the ordered products comply with local laws and regulations in their country. By placing an order, you confirm that you are aware of and comply with applicable legal requirements.

Incorrect or incomplete shipping information may result in delays or failed delivery. We are not responsible for issues caused by inaccurate customer data.

7. Order Changes & Cancellation

Orders can only be modified or canceled before they are processed and shipped. Once the order has been dispatched, changes are no longer possible.

Please contact our support team immediately if you need to update your order.

8. Issues & Claims

If you encounter any issues with your order, please contact us as soon as possible. Claims may be considered in the following cases:

• Order not received
• Incorrect product delivered
• Damaged item upon arrival (with proof)

All claims must be submitted within a reasonable timeframe after delivery.

9. Acceptance of Terms

By placing an order on Pro-Steroids, you confirm that you have read, understood, and accepted these Order Terms & Conditions.